Frequently Asked Questions

Everything you need to know about shopping with liGo

What delivery options do you offer?

We offer a range of delivery services including Standard, Express, and Next Day Delivery across the UK. Most orders are dispatched within 24 hours of being placed.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

Are your products covered by a warranty?

Yes, all new products purchased from liGo.co.uk come with a minimum 12-month manufacturer warranty. Refurbished items typically include a 6-month warranty unless stated otherwise.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website so you can monitor your delivery's progress.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Klarna for flexible financing.

Do you offer technical support for electronics?

Absolutely. Our UK-based customer service team is trained to provide technical assistance. You can contact us via phone or email for help setting up or troubleshooting your devices.